Privacy Notice

Novo Staffing (“Novo”, “we”, “us” or “our”) respects your privacy. This notice explains how we collect and use personal information when you use our website, enquire about staffing services or register your interest in work opportunities.

Information we collect

Depending on how you interact with Novo, we may collect your name, telephone number, email address, postcode, company or organisation name, enquiry details, and information you provide when registering your interest in opportunities. If you later proceed through onboarding, we may provide additional privacy information relevant to the additional information required at that stage.

How we use your information

We may use personal information to respond to enquiries; contact you about relevant work or career opportunities where appropriate; communicate with businesses about staffing requirements; maintain records of people interested in opportunities; operate and secure our services; and meet legal obligations.

Lawful bases

The lawful basis depends on the activity. Where you specifically agree to be contacted about work or career opportunities, we may rely on consent for that contact. We may also rely on legitimate interests, steps taken at your request before entering an agreement, performance of an agreement, or legal obligations where appropriate.

Sharing your information

We do not sell your personal information. Where appropriate, we may share relevant information with clients, service providers and selected partners where necessary to provide our services, arrange opportunities, facilitate onboarding, or connect you with relevant work or career opportunities. We limit information shared to what is reasonably necessary and use an appropriate lawful basis.

Where another organisation wishes to contact you independently about its own opportunities or services, we will take appropriate steps to ensure you have been informed and, where required, appropriate consent has been obtained.

International transfers

Some service providers may process information outside the United Kingdom. Where this happens, we take appropriate steps to meet applicable data protection requirements.

Retention

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected and for relevant legal, regulatory and operational requirements. Information from people interested in opportunities may be retained while it remains reasonably relevant unless you ask us to delete it or we determine it is no longer necessary.

Security

We take reasonable technical and organisational measures designed to protect personal information. No method of electronic storage or transmission can guarantee absolute security.

Your rights

Depending on the circumstances, UK data protection law may give you rights to access, correct, erase, restrict or object to processing of your information, request portability of certain information, and withdraw consent where processing relies on consent. You may also raise a concern with the UK Information Commissioner's Office.

Cookies

The initial Novo website is designed to use only technology necessary to operate the site. If we introduce non-essential analytics, advertising or tracking technologies, we will update our information and consent controls where required.

Changes

We may update this notice as Novo develops or our use of personal information changes. The latest version will be published here.

Contact

If you have questions about this notice, wish to exercise your rights, or want us to stop contacting you about opportunities, please contact Novo Staffing using our contact page. We will add a dedicated privacy email when available.